ePrep for the SAT Standard includes 4 full practice tests and 1 hand graded essay for the time-pressed
student.
A cycle refers to ePrep's proven test prep methodology of practice, grade, review and repeat.
Read how this methodology will raise your SAT score, guaranteed.
Most test prep programs teach by telling students how to answer questions. ePrep's expert teachers increase learning by showing students how to answer questions.
Customer Service
If your question is not answered below, be sure to also review our Frequently Asked Questions ("FAQ")
Placing an Order
Online Orders
The quickest way to enroll is by using a credit card and filling in our online order form. We process orders on a secure server (SSL) and as soon as you confirm your order, we email you a receipt of your order, login information and will priority ship your boxed ePrep for the SAT study materials by the next business day. While you're waiting for your practice SAT booklets to arrive, you can immediately download the first test and begin the program.
Click here to begin the process of enrolling in an ePrep Study Program.
Phone Orders
US Customers can order by phone by calling toll-free 877-EPREP44 (877-377-3744). Canada and International callers, please dial 714-668-5107. Please be prepared to provide your credit card details and shipping address.
Using a Coupon
If you've received a coupon from ePrep or an ePrep affiliate, you can enter this coupon during checkout. To do so, type your coupon(s) into the "Coupon" field in the "Shopping Cart" screen. Once entered, your will receive a confirmation that your coupon and its discount has been applied. Repeat this process if you have multiple coupons that are valid for the order.
Secure Ordering
ePrep believes in providing a safe and secure shopping experience for all of our customers. To that end, ePrep has implemented security measures to protect the information we collect at our Web site. For example, ePrep limits the number of employees that have access to the databases that contain personal data, and all ePrep employees are advised of the importance of confidentiality.
Payment Options
Your credit card will be charged at the time of order. You will immediately receive both an email confirmation and an email giving your unique login information to begin the ePrep service.
We are unable to accept cash or credit vouchers. ePrep accepts the following credit cards:
- Visa
- MasterCard
- American Express
- Discover
If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Note that we cannot authorize your card unless the billing address on file with your credit card company matches exactly to the billing address supplied to ePrep. Please refer to your credit card company if the problem persists.
Sales Tax
At present, ePrep collects sales tax on all orders shipped within the state of New Jersey. Please note that on-screen order totals reflect estimated tax.
Shipment of ePrep Study Materials
ePrep will ship you a box filled with ePrep study materials that includes your SAT practice booklets, pencils, erasers and hand-graded essay voucher(s). All domestic US order (contiguous 48 states) ship for free. We charge a flat nominal fee for priority shipping these materials to other locations: Alaska, Hawaii, and all other US territories ($5), Canada ($10), and all other International ($15). Once your order is shipped, an email confirmation is sent notifying you that your order has shipped. Orders are shipped priority mail and typically take 2-4 (domestic) or 5-10 (international) business days to arrive following the placement of your order. If you're concerned your shipment is late, please note the following before replying to customer service:
- Credit card authorization and verification must be received prior to processing.
- Express orders placed after 11AM PST (2PM EST) won't be processed until the next day.
- Delivery occurs Monday through Friday, excluding holidays.
- United States Postal Service offers standard delivery Monday through Saturday.
International Shipping
We charge a flat nominal fee for priority shipping ePrep study materials: US ($5), Canada ($10), and all other International ($15). International customers may be subject to import duties and taxes, which are levied once a shipment reaches your country. Your charge from ePrep includes only the cost of your item(s) and the cost of shipping. Any additional charges for customs clearance must be borne by you. Please note that we have no control over these charges and cannot predict what they may be. We also mark all of our packages as merchandise (not gifts) to fall in line with customs practices. Customs policies vary widely from country to country so please contact your local customs office if you require further information.
Returns & Cancellations
You may cancel and receive a full refund of the purchase price if you return (at your expense) the unopened ePrep study program box within ten (10) calendar days from the date of your purchase. You may cancel and receive a full refund minus a $50 restocking fee, if you return (at your expense) the ePrep study program box with all of its original contents within ten (10) calendar days of purchase. You may not cancel or receive a refund after the ten-day (10) period has expired except for valid claims under the ePrep Guarantee.
Guarantee
We're so confident ePrep for the SAT will help maximize your score we offer a 200 point increase guarantee for our Standard Edition product. Our Premium Edition comes with a 250 point score increase guarantee. If, after taking the full ePrep for the SAT course, you do not achieve the specified score increase you may file a claim under our ePrep Guarantee and repeat the program for free. Click here to read the full Guarantee terms and conditions.
User Agreement
Privacy Policy
Contact Information
| Email: | customercare@eprep.com |
| Phone: Toll Free |
877-EPREP44 (877-377-3744) |
| Fax: | 714-641-3199 |
| Mail: | ePrep Main Office 340 Wall Street Princeton, NJ 08542 |